Your Questions Answered
Important Points & Common Queries Answered
We have provided a compilation of frequently asked questions below. While we try to provide customers with answers to frequently occurring queries or concerns please feel free to contact us for further information.
A loss assessor is a specialist who understands every procedure involved in negotiating insurance claims and will act for you –the home owners. A loss assessor will look after all the necessary and often complicated claims paperwork, ensuring that you receive your full entitlement. A loss assessor will use their knowledge to negotiate their claim, taking the stress and hassle away from you during this stressful time.
Because your insurers will (or already have) be instructing a Loss Adjuster to act on their behalf. Loss Adjusters may tell you that they are impartial or independent; however they are employed by your Insurance Company to act in their best financial interest. NOT Yours.
Ideally at the commencement of your claim which is precisely the time when your insurers will instruct a Loss Adjuster to act on their behalf, NOT yours.
There is no charge for our initial no-obligation survey.
We work on a small percentage of the claim on a No win – No Fee basis.
Our fee is agreed in advance and you pay us nothing until you receive a settlement cheque from the insurance company, which is issued through the broker’s office in the normal way.
As we charge you on a percentage basis, it is in our own interest to maximize your claim and to get you your full entitlement and the difference we make in what you receive more than offsets the cost of our fees. We work on a reducing scale for larger claims, depending on the size and type of the loss and the sums insured etc.
Most policies exclude the cost of compiling a claim, however under many buildings policies they include the cost of professional fees necessarily incurred in the reinstatement of the damage.
We have many clients that for one reason or another did not have insurance. However, if we can demonstrate that the third party has been negligent, then we can pursue a claim on your behalf.
It is never too late to involve A1 Claims Assessors. However it is best to allow us to represent you from the beginning because what you say or do at this stage may have serious implications for the ultimate outcome. We prefer to handle the full claim process from the beginning which is when we can be most effective.
There is no specific time-frame. The majority of claims are settled within 6-8 weeks, but the more complicated claims can take longer. We do not require payment until you receive your cheque. This means we have a strong incentive to achieve the best claim settlement in the shortest possible time.
There is no minimum claim however any claim representing a value under €1,000 & it simply would not be worth the owners whiles engaging our services & paying us a fee.
Hire Your Own Insurance Professional
A1 Claims Assessors work for You
Your Insurance Company will appoint a “loss adjuster” to represent them when dealing with your claim. Hiring your own assessor removes that unfair advantage and ensures that you receive your maximum entitlement.
Excellent
They handled the entire claims process with expertise and clarity, keeping me informed at every stage and explaining everything in a way that was easy to understand. Their attention to detail and commitment to achieving the best possible outcome was outstanding.
Thanks to A1 Claims Assessors, the claim was managed smoothly and efficiently, and I received a result far better than I could have achieved on my own. Their reassurance, responsiveness, and genuine care made a huge difference.
If you are dealing with an insurance company and want peace of mind knowing your claim is in expert hands, A1 Claims Assessors are absolutely the best.
Stephen and Linda
The insurance assessor called out the next day and started the process. Even though I didn’t have a clue what I was doing, I proceeded on my own until someone mentioned to us that we need our own Assesser. I contacted A1 and John was out to us the next day. From the start he advised us and made it seem for the start that we had someone on our side fighting for us. He got us an interim payment to get the water and heating back on. Which is something I didn’t even know existed. John did the rebuild cost so all we had to provide was the content loss.
From start to finish John had our claim sorted in 2 months which was a lot faster than it would have been if I’d dealt with it myself. John even answered questions when he was away on holidays.
We will be forever grateful to John.
Well worth the fee which is only paid when your claim is completed. No upfront payments or hidden costs.
Colm and Sarah
Laois.
